I have a Dell Inspiron 17R-7720 Laptop. I had upgraded Windows from 7 (unsure of which 7 version) to 10 and had been having no issues. One Friday I shut down the laptop to come home, got home and found a message telling me that Windows can't load. Trying to reset the PC had no effect as I kept getting an unknown error, even downloading the installation tool for Win 10 on another PC didn't work. I tried to do the same for Win 7 (my wife's laptop was never upgraded), but that did not help either. At this point the only way I see to fix the issue is to restore the laptop to factory, correct? Problem is I can't find my recovery software, is there some where I can download it?
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