G'day All.
My elderly friend has asked me to look at his Inspiron 15 3000 as it was running slow.
He had updated to 8.1, but it seems had done no further updates.
For some reason it wouldn't update. I ran microsoft diagnostics and it wouldn't fix the problem.
Then all of a sudden it would update, but now It's back to not updating.
My question is, if I reset Windows will I lose the Microsoft Office which came with the computer.
My friend does not have any discs and and he's trying to locate paper work.