I've had my Dell laptop for 3 years or so. I just got a new SSD and decided to reformat Windows 7 as well. I did that with the Dell DVD, and windows is telling me that it is not genuine. I called Microsoft, and they told me that Dell has blocked my Product Key.
So I called Dell, and was transferred around for an hour because my warranty has expired. Long story short, they told me my Windows dvd was corrupt, and are sending me a new one. I highly doubt that is the case, as Microsoft confirmed everything was working properly, it's just Dell has blocked my Product Key for some reason. Dell will not even tell me why unless I pay them $129 dollars. Why would I pay that much when I can just buy a new copy of windows for cheaper than that? Why would Dell block my product key for a laptop I bought and paid for, and expect to work? Why should I have to pay them for something that I didn't do?