I need some help ... my Dell XPS 8300 experienced a fatal hard drive crash last week. I went out and purchased a new hard drive, then Dell Support sent me a copy of Windows 7 to load up on the machine. I successfully loaded the OS, however all drivers are missing.
Fast forward, I went to a different (functioning) machine and downloaded (onto a flash drive) all the applicable drivers from the Dell site associated with my Service Tag. I also burned the drivers onto a disk.
Here's the question: how do I load the drivers onto the Dell XPS? The files (on the flash drive or burned cd) are not recognized by the desktop?