Hello guys,
I have a Dell Latitude E5510 that will not boot up. A friend was carrying it around and shut the laptop down while it was performing Windows updates. The next day I tried to boot it up and it would not come back up.
I cannot do anything to this computer to get it to come back up. I turn on the device and the Dell loading screen show and the progress bar completes but then a black screen will show up and nothing else. Some times the blinking underscore in the upper left corner will show but most times just a black screen. I check BIOS and the hard drive, memory, and dvd drive all show available. Running A13 BIOS code.
I have tried to reformat the drive but when I try to go to the one time boot choice I select either USB or DVD drive and then just a complete black screen again. I try to go to Diagnostics and black screen. I have tried to swap out hard drives to no avail. Swapped out memory to no avail as well. Unhook one RAM and the dvd drive and nothing.
Some times pressing F8 will give me the option to try to boot into safe mode and pressing any of the three options looks like its loading files and then glitches out and reboots into the black screen again; sometimes blinking underscore, sometimes just black screen. I cannot get it to boot into a USB or windows OS CD.
Any advise is welcome!
Thanks
Zaxious