Hi ,
I have an inspiron N5010 , that had Windows 7 Home Pre , I change the windows with an inactive copy of windows , and i'd like to restore my laptop to factory setting , there is some problem ,
when i do These steps i can't see "Dell Factory Image Restore" in step 6.
------------------------------------------------------------------
1 Turn on the computer.
2 As the computer starts, press <F8> on the keyboard until the Advanced Boot Options menu appears on the screen.
3 Press the <Down Arrow> on the keyboard to select Repair Your Computer on the Advanced Boot Options menu, and then press <Enter>.
4 Specify the language settings that you want, and then click Next.
5 Log in as a user who has administrative credentials, and then click OK.
6 Click Dell Factory Image Restore.
7 In the Dell Factory Image Restore window, click Next.
8 Click to select the Yes, reformat hard drive and restore system software to factory condition check box.
9 Click Next.
The computer is restored to the default factory configuration.
10 When the restore operation is completed, click Finish to restart the computer.
The software is now installed as it was when the computer was first received.
-------------------------------------------------------------------------------------------------------------
For Solve This Problem I download an install "Dell Datesafe Local backup 2.0" but this item "
Restore Your entire System to a previous date or to the factory state" is disable , and i am sure the Recovery Partition is safe and Healthy.
Please help me to restore my system to factory setting.