Hello.
My daughter's laptop is having issues and we need to send it off for repairs. We did not create recovery discs when we received it. I tried to back up her files--not sure if that was successful while trying to recover her system with the Dell backup & Recovery last week. I was not able to complete the recovery process. I just created recovery discs. How can I check to see if they are viable discs? The backup and recovery option I tried last week was not supposed to damage system files. I am wondering if the recovery discs I just created will recover her system or if I need to purchase a recovery disc from Dell. We will need to get her computer up and running as quickly as possible so I want to make sure I have recovery discs if they have to replace or reformat the hard drive. Help?
Thank you,
Cathy