Hi,
We bought a Latitude E5530 with Windows 7 ultimate (without CD) 3 years ago.
My coworker wanted to install Ubuntu (dual boot) and I believed he accidentally deleted the recovery partition. Now that this coworker left the company, I would like to do a fresh install of Windows 7.
When I boot the computer, I press F8 and select "repair computer". After selecting my keyboard layout and entering my password, there is no option "Dell Factory Image Restore". I can only see "startup repair", "system restore", "system image recovery", "windows memory diagnostic" and "command prompt".
When I go to the Windows Media Backup page, I select "Dell Windows Recovery Image" and when I enter my Service Tag, it said "Recovery image not available for your Service Tag."
What would be the best solution to do a fresh install of Windows 7?
Here are the current partitions:
- OEM 39 MB Healthy
- RECOVERY 752 MB NTFS Healthy
- OS (c:) 117 GB NTFS Healthy (boot,page file, crash dump, primary partition)
- 14.60 GB Healthy (primary partition)
- 165 GB Healthy (primary partition)