Has anyone any new ideas about Webcam driver for W10 ?
I find it completely unacceptable for Dell to simply state they will NOT support Webcam for Windows 10 in their XPS L702 laptops. Then just shutdown the discussion as 'completed'.
My 702 is 4 years old. It was sold to me as 'built for the future' A high end laptop.
I've been running W10 on this laptopn for almost a year with ZERO problems. ALL the Adobe Video editing upgrades work. ALL MSoft works, ALL Corel s/ware works. ALL works well EXCEPT the Webcam.
All for the lack of a driver. The machine does not even SEE the webcam. I cannot find any option and Dell have just washed their hands of this fault.
And lets be clear. IT IS A FAULT.
To simply put the below statement on your support page for a 4 year old laptop is appalling.
"Dell is not testing or developing Windows 10 drivers for this product. If you choose to upgrade, some features, applications, and connected devices may not work as expected."
But you dont give a toss about your customers. I've met your support teams. I've met the IT people that you outsource elements of your support. I've seen the issiues they have because of your lack of investment in support.... We know how much you do not care
Such a shame that good companies go this way. Rip off their customers.