I bought a lightly used Dell XPS 8900 computer. The original owner did not reset the computer. It is erratic. I tried to create a system disk but got an error message. Apparently that's not an option. I don't know if this system is encrypted or what the problem is. I''ve tried to remove the games the previous owner installed but get an error message with that and cannot uninstall them. Even though I've spent 2 days installing the software I use, I want to reinstall Windows 7 Pro & start over. Can I download the OS from Dell?
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