I'm homeless and this random guy walks up to me and asked a friend and I if we would like some clothes and such. We both said sure. <deleted> Well it's pretty clear he's suffering from some kind of drug induced mental health crisis. But there isn't much I can do for him. He gets around to telling us what's in the bag and mentions a laptop. He says, "I'll know it's not stolen because I'll see his info when I open the Computer up.". Then he basically walks away. I carry this laptop around for three days. The first chance I get I find out. I don't have his Windows password. He never gave it too me. And since I'm homeless I don't have access to the resources I need to get past this so I gave it to a friend to keep it safe. About 6 months later, I get it back and I turn it on and it has a bios lock. I was devastated. But I called up Dell and told them my problem. They said they would be glad to help and it was no problem. Then they made this already awful issue even worse, they asked me when it was purchased. And my hopes went right out the window. It goes off warranty this month. So Dell I'm asking begging you to help me out.
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