Hi All,
All I'm trying to do is download the Windows Recovery Image for my XPS8700 from support.dell.com. I select the image, enter my service tag and the verification code, and receive the following error: "Recovery image currently unavailable. The recovery image download could not be generated due to missing information. Please contact technical support for assistance."
So I did what the error message said and contacted technical support. However, since my system is out of warranty, they refused to help me. Apparently it doesn't matter that I'm not asking for help with the system, only for help obtaining the file from their broken website as directed by the error message -_-
Anyone know how to grab the file by some other means?