I have searched various posts and messaged privately, however thought I might win by also posting to the group. I recondition old computers for use by youth with whom I do volunteer work in South Africa. I have an older Dell Latitude D800 (40GB HD and approx 750 mb RAM). It is sufficient for basic pdf viewing and video viewing to assist in study for school. It is about 8-10 years old and has been functioning fine.
When I initially wiped it and reloaded Windows XP I struggled to get all the proper drivers and eliminate all the yellow question marks, but managed to do so. Despite having all the yellow question marks gone and Device manager indicating that all the drivers were working properly I battled to have any sound emit from the computer (the start up and shut down sounds as well as any sound when playing videos). I am not a computer person, however after a lot of attemps I did manage to get the sound working BUT I don't know how I accomplished it and now cannot remember.
I am now in the same predicament as the youth who was using it got a virus so I wiped and reloaded XP and the drivers needed to remove the yellow question marks, but now no sound. Because the computer was working fine previously with respect to sound I really think it is unlikely that something has suddenly gone wrong with the sound card.
Might you have any ideas for me? I have tried seeing if the sound is enabled in BIOS as some of the forums suggested, but enabling a sound/audio option is not visible when I go into BIOS. The BIOS is A13.
I can provide you with other info if needed.
Thanks in Advance,
Janet