I'm trying to restore my computer to factory. I tried running the Dell DataSafe Restore but I am having an issue. The Dell Datasafe Restore runs fine and completes with no problems. My issue is that after the restore is complete it asks for Username and password. This happens immediately after a screen that says, "Setup is preparing your computer for first use." But I never setup a User with a password. I have tried Administrator with no password and administrator as the password with no luck. Any suggestions as to what could be done? Is there a way to use command line to restore the laptop. Any help is much appreciated.
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