Been using the laptop for less than two years, always had minor issues, but would never be able to complete backup/restore after the first two discs. I don't remember the text or reason. Warranty was expired because I purchased as extra laptop and didn't need it until 9 months in. So I let it go. Several days of startup problems and the hard drive is done. 2000-0142. Lost all photos and patterns. Will get a new hard drive, but have no disc for 7 and don't see anywhere on Dell's site for disc. I entered the Windows7 code at MS website and screen said to go to mfg website. Tried to request online but no help because out of warranty. Download is available - is that possible with new HD and no OS? Will the laptop be recognized with the new drive for the free 10 download (if I ever get 7 in)? My HP Windows 7 is 64 bit and I don't think the Dell is. Any suggestions? Forgive me - but I'm not computer savvy in the least. Thank you smart people.
↧