Hi, my name is Kevin and please assist my problem below:
I'm and Indonesian and I just joined with an Indian Company and be given an inventory (second hand from my superior) of Dell Latitude E5430. The OS is Win 7 Pro 32 Bit. This laptop originally came from India and i'm not sure whether they can do the repairing in here in Indonesia.
There are 2 problems with this laptop:
1. The battery life is terrible and i need to charge it everytime i want to use it. I noticed that this can be fixed just by buying a new battery and i'm sure it'll work. So no problem.
2. The laptop cannot be shut down at all. The system just run the shut down loading process no matter how long did i wait. I actually wait from night till the morning and it keeps doing the loading process. Can you please advise what should i do to this laptop? Because every time I finish my work here, i need to save my laptop to the Sleep Mode. Of course its not convenient and it's not good at all for my laptop.
Please advise. Thank you so much.
Regards, Kevin