Hi !
I recently got a Dell Studio 1747 from a friend that hadn't used it for 2 years because it was overheating to the point of automatically shutting off. I verified this as it crashed 3 times during attempts to factory reset through the DataSafe/Windows PE, but finally managed to complete it by cooling it "old school" (ice cubes in sealed plastic bag wrapped in a towel -- when you have nothing else... :D). Once everything was ok at OS/software/virus level, I could verify through Core Temp (took the first one I found) that indeed the temp of the 4 cores was at 70°C in "normal" state, and went over 90°C within a few minutes of just browsing the net for example.
I then followed the service manual provided by Dell, dismounted everything and removed a s***load of dust lodged in the fan and exhaust end of the heatsinks. I removed both heatsinks (CPU et graphics), cleaned and reapplied thermal paste and it is running beautifully, hasn't gone over 40°C yet :)
Since everything is so great, I wanted to create system repair disks in case of apocalypse (almost had the issue on another computer where factory reset seemed corrupted and was unusable). Problem is : DataSafe Local Backup won't launch... I'm trying to launch it from within my Windows session, the DataSafe splashscreen stays on, nothing happens and when I hover on its icon in the Windows bar, the preview shows an error message (hidden by the splashscreen on the desktop) saying "An Unhandled Exception occurred. Application will exit.". And the only thing I can do is force-close it.
I tried applying DELL_DATASAFE-LOCAL-2-0_A00_R260476.exe and DELL_DATASAFE-LOCAL-2-0_A01_R249580.exe but it hasn't changed anything.
Any ideas ?
Thanks !