dell called two days ago saying my computer is freaking out. I was out of town and couldn't address any problems. They are correct. Computer will not boot. My media recovery disk is "invalid" and I have no idea how to contact the department that called me to help.
The attempted restarts take me back to the automatic repair screen because it did not boot properly. Refreshing my PC goes no where due to CD being "invalid". My back ups are with Carbonite and I am to ignorant on how to access a previous image. I do not have a copy on the computer to access.
I believe this is related to Windows 10 being downloaded but not installed on the machine. An automatic install may have been attempted although I thought it wasn't supposed to.
Help what do I do next, I'm out of ideas? Or who can get me in contact with department X from dell